Welcome to the F.A.Q.'s section of MatchedUp.com. We hope that this area helps to answer any questions you may have about the website, payment methods, or interacting with other members. If you have any further question, feel free to contact us through the various methods you'll find on our "Contact Us" page.

ACCOUNT MANAGEMENT
What is the monthly fee to receive Full Access to all features of    MatchedUp.com?
What is the status of my membership?
How do I Renew/Update my Billing Information?
How do I Edit/Update my password?
How do I Add/Update my email Information?

CONTACT US
I need more help...what do I do?

EMAIL OPTIONS
How do I determine what I want sent to my personal e-mail account or    not?
How do I change my e-mail settings?

MatchedUp.com FEATURES
What is Two-Way Calling?
How do I use Two-Way Calling?
What is the MatchedUp.com Messenger?
How do I use the MatchedUp.com Messenger?
What is MatchedUp.com Email?
How do I use MatchedUp.com Email?
What is Hot Listing?
How do I use Hot Listing?
What is MatchedUp.comp Teasing?
How do I use MatchedUp.com Teasing?
What is “Let’s Go Out Now”?
How do I use “Let’s Go Out Now”?
What is a MatchedUp.com Chat Room?
How do I use a MatchedUp.com Chat Room?

PROFILES
How do I post my FREE profile?
How do I update my profile?
What are MatchedUp.com profile guidelines?
Why doesn't my profile show up when I search?
Why am I not getting that many responses?
Why should I post a profile?

PHOTOS
Why should I add my photo?
What are the guidelines for posting photos?
How do I add photos to my profile?
How many photos can I add to my profile?
I already have one photo, but how do I add photos?
How long will it take for my photo to appear?
I'm following all the guidelines and I am still having trouble posting
   photos. Any suggestions?

POLICIES
When Using MatchedUp.com what policies do I need to abide by?
How does MatchedUp.com handle my Personal Information?

ACCOUNT TERMINATION
How do I terminate my account?
When will I stop being billed?
How do I resinstate my membership?
If I purchase a packaged deal with MatchedUp.com and I don’t want to    complete the terms do I receive a refund for the remaining time    available in the package?
Can I become a non-paying member if I was a paying member?
What happens to my profile if I terminate my account?